Questions, answered plainly.
If something here isn't clear, that's on us — write to us and we'll fix the wording.
Getting started
Do I need to be good with computers?
No. Kovata was built for a piano teacher, not an engineer. Most people add their students and set up their week without reading any instructions.
Can I bring my students over from a spreadsheet?
Yes. Paste your list in and Kovata creates the profiles. For most instructors it’s a ten-minute job.
Does it work on my phone?
Kovata runs in your browser — the same account and the same data on your phone and on your computer. Use the phone between lessons and the bigger screen for invoicing and reports. On a phone you can add it to your home screen so it opens like an app.
Students & lessons
Do my students need to download anything?
No. They get their schedule and invoices by email. Nothing to install, no password to forget.
Can I charge different rates for different lessons?
Yes — set a rate per student, per level, or one standard rate for everyone. Kovata works out each invoice from the rate that applies.
What about no-shows and cancellations?
Mark the lesson cancelled and choose whether it’s billable. It stays on the record, so your cancellation rate on Pro reflects reality.
Money & plans
Does Kovata take a cut of my payments?
No. You keep what you charge. Kovata creates the invoice and tracks whether it’s been paid — the money goes to you the way it always did.
Is the free plan really free?
Yes — up to 5 students, with scheduling, profiles and notes, for as long as you like. No card needed.
How do extra instructors work on Business?
Two instructor accounts are included. Each additional instructor is $20 a month. They share the student database and team calendar; the owner sees everyone.
Can I cancel whenever I want?
Yes, there’s no contract. Cancel and you’ll keep access until the end of the period you’ve paid for, then drop to Free.
Your data
Who can see my students’ information?
Only you — and, on Business, the instructors in your studio. Private lesson notes are never shown to students; shared notes are.
Can I get my data out again?
Always. Pro and Business can export your invoices, lessons and income as spreadsheet files.